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VAUDE - Help and Contact
Repair / Claim
Repair / Claim
Repair process
How can I send in a product for repair?
How long should I expect the repair to take?
Can I send in a third-party product for repair?
Can I have an article changed / shortened?
Complaint process
How can I make a complaint about an item?
How long should I expect it to take to process a complaint?
How do I find my contractor?
Your dealer is insolvent or you bought the product abroad?
How does the complaint of a product work?