Within the statutory warranty period (2 years from the date of purchase), your dealer
will handle all complaints due to
- material defects
- production defects
- processing defects
to be accepted within the scope of the right of subsequent performance.
Your dealer will forward your VAUDE product to our repair shop. In the event of a complaint within your warranty claim, we will endeavor to repair the item free of charge. If this is not possible, the item will be exchanged or you will receive a free replacement. However, if you would like to have your item back in any case, please let us know via your dealer.